PRIVACY POLICY AND INFORMATION ON DATA PROCESSING

NovoExpat is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your information.

Information We Collect

At NovoExpat, we may request or collect personal information from users in various ways, including through online forms and other interactions where users provide their information voluntarily.

The personal data we collect may include:

• Your name
• Email address
• Date of birth
• Security question
• Postal address

We may also collect information about how users access our website using a unique tracking ID through cookies.

What Are Cookies?

A cookie is a small piece of data stored on the user's computer that relates to the user. We utilize both session cookies and persistent cookies:

• Session Cookies: These cookies expire once you close your browser or log out.
• Persistent Cookies: These remain on your hard drive for an extended period. Your browser's help section provides instructions on how to remove these cookies.

Cookies help us track user preferences, minimize load times, and improve server efficiency. Our cookies do not contain personally identifiable information.

Log Files

Like many standard websites, we use log files. This information may include:

• IP addresses
• Browser type
• Internet Service Provider (ISP)
• Referring/exit pages
• Date/time stamps
• Clickstream data

We analyze trends and gather demographic information, but this data is not linked to personally identifiable information.

How We Use This Information

NovoExpat may use your personal information to contact you regarding our products and services. We may also use this data for research purposes to enhance our website and marketing efforts. We do not share your information with third parties without your explicit consent and do not sell or rent your contact information.

Disclosure of Information

We may disclose your personal information when necessary to:

1. Comply with legal obligations or respond to legal requests.
2. Protect the rights and property of NovoExpat or our users.
3. Enforce our policies or agreements.

We may engage third-party service providers to assist in managing our services, and these providers are obligated to protect your data.

Special Offers and Updates

You may receive newsletters or emails about products and services. You can opt-out of these communications at any time.

Service Announcements

Occasionally, we may send service-related announcements. Users cannot opt-out of these communications, but they can deactivate their accounts.

Legal Disclaimer

NovoExpat is not responsible for the privacy practices of other websites linked to our site. We encourage users to review the privacy policies of any site collecting personally identifiable information.

Maintenance of Information

We store your information indefinitely in our databases, secured with industry-standard measures. Although we strive to protect your data, we cannot guarantee against loss or misuse.

Your Responsibility

Protect your Customer ID and password. Always log out after your session, even on your personal computer, to ensure your information remains secure.

How We Secure Personal Information

We employ standard security practices to safeguard personally identifiable information.

Removing Personally Identifiable Information

To remove your information, please contact us directly. Instructions for cookie removal can be found in your browser's documentation.

Privacy Policy Contact Information

NovoExpat

Email: [email protected]